Question:
I am backing up a 2003 SBS Server. It was backing up without problems until a couple of days ago. I am using Acronis Echo SBS backup. The error I am getting is “E000400007: Failed to Backup File or folder ‘D:\Program Files\Exchsrvr\MDBDATA\E00.log’.This file or folder is locked by the following process: C:\Program Files\Exchsrvr\bin\store.exe.
There is a feature in Acronis to use before/after commands to stop and start exchange. I found the following to stop exchange server.
“net stop msexchangesa /y”
That works well and stops:
1. Exchange Event
2.Exchange Information Store
3.Exchange MTA Stacks
4.Exchange System Attendant
I found the following to start exchange
net start MSExchangeSA
net start MSExchangeIS
net start MSExchangeDS
net start MSExchangeMTA
net start MSExchangeIMC
Everything restarts except Exchange Event. I get an error message when trying to run “net start MSExchange DS” It says that the “service name is invalid. More help is available by typing NET HELPMSG 2185.”
Any ideas why the MSExchangeDS command doesn’t work?
Thanks, Kent
Solution:
You only need to restart the services that stopped when you stopped the system attendant. These are usually the MTA stacks, the information store and of course the system attendant. The Exchange Event is not usually running, so you should be able to leave that out. To see what services stop when you stop the system attendant, go to services in computer management and right click on the system attendant and select stop. A dialog box will pop up asking you if you also want to stop the following services…..
Have a look at this and then click “no” otherwise you will actually shut down the exchange services, which you may not want to do at the time.
To summarize: net stop msexchangesa /y
then after the backup:
net start MSExchangeSA
net start MSExchangeIS
net start MSExchangeMTA
Cheers
Dave